The Preinstall RC page installs WinVNC, K-VNC or RAdmin on selected machine IDs without initiating a remote control session. Select the type of package to remote control a managed machine using Select Type. When an install is pending on any machine ID this page automatically refreshes every 5 seconds until the procedure completes.
Note: Preinstall RC does not install pcAnywhere or Terminal Server.
If WinVNC, K-VNC or RAdmin are not installed on a machine and a remote control session is initiated using Control Machine or Video Streaming, then these packages are automatically installed. Installation does not require a reboot. Automatic installation takes up to an extra minute. To eliminate this delay during first time use, you can pre-install WinVNC, K-VNC or RAdmin on any managed machine using Preinstall RC.
Note: Uninstalling an agent does not remove the installed Remote Control package, BUDR client, KES client, or KDPM client. Before you delete the agent, use Remote Control > Uninstall RC to uninstall remote control on the managed machine. Uninstall all add-on module clients as well.
Click Install to install WinVNC, K-VNC or RAdmin on selected machine IDs.
Click Cancel to clear pending install procedures for selected machine IDs.
Select All/Unselect All
Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.
These icons indicate the agent check-in status of each managed machine:
Online but waiting for first audit to complete
Agent online and user currently logged on. Icon displays a tool tip showing the logon name.
Agent online and user currently logged on, but user not active for 10 minutes
Agent is currently offline
Agent has never checked in
Agent is online but remote control has been disabled
The agent has been suspended
Remote Control Package
The remote control package assigned to this machine ID. Select the type of package to remote control a managed machine using Select Type.