Making Changes to Discovery Managed User Logons

You may wish to make changes to created VSA user logon or Portal Access candidates after applying Discovery policies. You should be aware that:

• The VSA users and Portal Access users created by Discovery are never removed automatically by Discovery.
• The agents installed by Discovery are never uninstalled by Discovery.

The deletion of VSA users and Portal Access users and the uninstalling of agents must always be made manually, outside of Discovery.

Note: An domain user can only be associated with either a VSA user logon or a Portal Access logon, but not both at the same time.

Removing VSA User Logon Access Only

• Delete the VSA user logon only.

Removing Portal User Access Only

• Use the Remove Portal Users button on the User and Portal Access page.

Promote a Portal Access Candidate to a VSA User

• Use the Remove Portal Users button on the User and Portal Access page.
• Modify Discovery policies so that at least one group the domain user belong to is set to Create VSA User. The <VSA user will be created when the Discovery user policy is applied.

Demote a VSA User to a Portal Access User

• Delete the VSA user logon only.
• Modify Discovery policies so that at least one group the domain user belong to is set to Create Staff and make Auto Portal Candidate and no groups the domain user belongs to are set to Create VSA user. The Portal Access candidate will be created when the Discovery user policy is applied.