Contacts

Mobile > Contacts

The Contacts page backs up and restores the contact lists of devices. If a device is lost or stolen, the contact list can be restored to a new device. A contact list may also need to be restored to an existing device if the device is wiped (reset) and all user data is deleted. If multiple backups exist, you can select the backup to display. When a backup is selected, the names of the contacts are listed on the right side of the page. Clicking a name displays the available information for that contact: emails, addresses, phone numbers and notes.

Actions

• Backup Now - Backs up contacts list of selected device immediately.
• Restore - Restores contact lists of selected devices. A dialog displays so you can select the backup you want to restore.
• Refresh - Refreshes the page.
• Backup - Selects the contacts to display on the right side of the page.

Tables Columns

• (App Status) - The status of the Kaseya Agent app on the user's device.

- An invitation is sent to the user to install the Kaseya Agent app on the user's device.

- The app is installed and working normally.

- A command is pending for the Kaseya Agent app on the user's device.

• (Device OS)

- Android

- Apple

- Blackberry

• Track

- Tracking has started and the device is checking in.

- Tracking is pending and will start when the device checks-in.

(blank) - Tracking is not enabled.

• Device.GroupID - The device identifier and machine group.
• Phone Number - The phone number of the device. Some mobile devices do not have phone numbers.
• Number of Backups - Number of backups created.
• Date of Latest Backup - Date/time of latest backup.
• Date of Latest Restore - Date/time of latest restore.