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Sends a message to the Inbox of all users in a selected pool.
You can include property variables, global variables and procedure variables in the Subject, and Body fields of a sendMessageToPool() command. You can reference property variables, global variables and procedure variables in the message templates you link to in a Send Message to User Pool command. See Ticket Properties and Variables for a list of property variables. See Procedure Variables and Working with Variables for more information about variables.