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Install/Remove

User State > Install / Remove

The Install / Remove page installs the User State Management client on selected machines. The client and associated support files are typically installed to C:\Program Files\Kaseya\Agent\User State Management.

Note: User State Management licenses are managed using System > License Manager.

This page provides you with the following actions:

  • Show/Hide Scheduler - Shows or hides the following schedule options:
    • Date/Time - Enter the year, month, day, hour, and minute to schedule this task.
    • Stagger by N mins. - You can distribute the load on your network by staggering this task. If you set this parameter to 5 minutes, then the scan on each machine ID is staggered by 5 minutes. For example, machine 1 runs at 10:00, machine 2 runs at 10:05, machine 3 runs at 10:10, ...
    • Skip if the machine is offline - Check to perform this task only at the scheduled time. If the machine is offline, skip and reschedule for the next day at the same time. Uncheck to perform this task as soon as the machine connects after the scheduled time.
    • Save Schedule - Applies schedule options to selected machined IDs.
  • Install Now - Installs the KUSM client on selected machine IDs.
  • Cancel Install - Cancels pending installs or uninstalls on selected machine IDs.
  • Uninstall Now - Uninstall the KUSM client on selected machine IDs.
  • Verify Now - Verifies the KUSM client is installed properly on selected machine IDs.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Online but waiting for first audit to complete

Agent online

Agent online and user currently logged on. Icon displays a tool tip showing the logon name.

Agent online and user currently logged on, but user not active for 10 minutes

Agent is currently offline

Agent has never checked in

Agent is online but remote control has been disabled

The agent has been suspended

Machine.Group ID

The list of Machine ID.Group IDs.Organization IDs displayed is based on the Machine ID / Group ID / Organization ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.

Installed

If checked, a KUSM client is installed on this machine ID.

Latest 4.0.0 / Version

The header displays the latest version number of the client software. The column displays the version of KUSM client software installed on the machine ID. Displays Install Pending if the client software is scheduled to be installed on the machine ID.

Verified

Displays a timestamp if the installation of the KUSM client on the machine ID has been verified.