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Two-factor authentication in VSA Admin Portal has been designed to facilitate and empower security access for users. The feature is meant to prevent unauthorized users from accessing VSA account data.
Important Note: In the case where a user account or IP address is whitelisted in the AuthAnvil two-factor module, the same user account and/or IP address will be subject to Kaseya’s native two-factor authentication.
About 2FA
Enabled 2FA feature obliges a user to provide not only the credentials (username and password), but to submit a Time-based, One-Time Password (TOTP) in order to access the VSA account.
TOTP is an authorization code generated by an Authenticator application and is valid for a limited time. We recommend using the following Authenticator applications:
Note: The Authenticator should be configured prior to enrolling into 2FA in VSA. (See Authenticator application Set up and Configuration for VSA 2FA for more information on the Authentication application configuration.)
2FA in VSA can be configured at three levels:
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