Prior to installing a DGE extension, review the following:
Ensure the Windows machine you will install the DGE extension on has access to the internet.
Ensure the time on the Windows machine is accurate. Windows includes Internet Time Synchronization software (under Date & Time, click the Internet Time tab and enable it with default settings). See a detailed explanation below.
Identify the administrator password for your Windows servers so that they can be queried using WMI.
Identify the username and password with SYSDBA level rights you will use to monitor Oracle databases.
Identify, and if necessary, enable the (read-only) SNMP community string (SNMP v1 or v2) or username, password and optionally encryption key (SNMP v3) used by SNMP-capable devices on your network.
Update firewall rules and/or access lists (ACL) on routers to allow SNMP queries on the UDP port specified below from the DGE extension against the servers/routers/switches to be monitored by Traverse. If the servers are going to be installed at different physical locations, ensure that firewall rules or router access-lists have been updated to allow bi-directional communication between various Traverse components:
Source Port
Destination Port
Direction
Description
(any)
7651
DGEx > Cloud
Provisioning Database
(any)
7652
DGEx > Cloud
Provisioning Database
(any)
7653
DGEx > Cloud
Internal Messaging Bus
(any)
9443
DGEx > Cloud
Upstream DGE
Setting the Time on a Non-Domain Server
Since Traverse is a distributed platform, it is important to make sure that the time on your DGE extension server is accurate. Windows has a built in time synchronization mechanism to set the time from an internet time server.
Note: For domain machines, time is synchronized from the domain controller.
To set the time on the server running the DGE extension:
Open Date and Time by clicking the Start button , clicking Control Panel, clicking Clock, Language, and Region, and then clicking Date and Time.
Click the Internet Time tab, and then click Change settings. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Click Automatically synchronize with an Internet time server, select a time server, and then click OK.
, clicking Control Panel, clicking Clock, Language, and Region, and then clicking Date and Time.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.