|
|
|
|
Traverse provides report templates for analyzing systems usage and performance. The reports are designed to provide a summary view of all the departments assigned to you as an administrator. The currently available reports detail department/device health, event history for departments/devices/tests in a drill down fashion, and audit department and user activity. The admin-class to which you are assigned adheres to the privileges matrix and provides the filter for which user-classes you will see on your reports. Consequently, if you are managing a single department, you may have full access to the department information, but will not be able to see another department's reports and vice versa. This restriction can be modified by the enterprise's superuser to fit your needs.
Note: The WARNING or CRITICAL events used to generate administrative reports are based on admin thresholds, which are thresholds established by an administrator for each combination of test type and user-class. (See Setting Admin Action Profiles for more details.) End users who run similar reports see reporting results based on WARNING and CRITICAL thresholds that they have established themselves on a per test basis, either by accepting default test thresholds or by specifying threshold values. Thus, reports based on WARNING or CRITICAL severities may show different results, depending on whether they are generated by an administrator or an end user. Because SLA thresholds are the same for both administrators and end users, reports based on SLA severities display the same results.