Deleting all Devices ("Start fresh")

Kaseya recommends that you do not manually delete, copy, or move the provisioning database. Instead, you must re-import the default provisioning database.

For Windows installations, perform the following steps:

1. Shut down all Traverse components (Start > Programs > Kaseya Traverse > Stop Kaseya Traverse).
2. Open a command window and execute the following commands:

   cd <TRAVERSE_HOME>

   utils\databaseUtil.pl -action import -file database\fresh\import.xml

3. Enter y at the database initialization confirmation prompt.
4. Start the Traverse components (Start > Programs > Kaseya Traverse > Start Kaseya Traverse.