Web Application External Help

Configuration File

<TRAVERSE_HOME>/webapp/WEB-INF/web.xml

Restart These Components After Changing the Configuration File

• Web Application

Description

Traverse allows you to add information to the Help link that is associated with each test item. When you click the Help link, you can display;

• escalation information
• procedures
• any information related to individual tests
• any information on a global basis related to test type, device, or department context

Traverse includes a default script (<TRAVERSE_HOME>/utils/externalTestHelp.pl) which scans for this information within in a directory hierarchy.

You can also obtain this information by executing an external script. Locate the following section in the web.xml file and modify it to specify the location of the script:

<param-name>help.script.path</param-name>

See External Help for information about the algorithm used to find test-specific information.