Traverse WMI Query Server Installation for Traverse on UNIX

Note: You only need to install the WMI Query Server if your Traverse installation is on a UNIX server. The WMI Query Server is automatically installed on Windows DGEs and DGE extensions.

The WMI Query Server (nvwmiqd) should be installed on a Windows machine which has access to the Windows hosts being monitored using NetBIOS.

WMI Query Server System Requirements

Install the Traverse WMI Query Server on a system that meets or exceeds the following requirements:

• Pentium III processor or greater, 512MB RAM, 25MB free disk space
• Windows 2000/2003/XP/Vista (English only)

Installing the Traverse WMI Query Server

1. Test if the Windows machine you want to install the WMI Query Server on has access to the Windows hosts being monitored by typing the following at a Windows command prompt:

NET VIEW \\remote_host

1. Download the WMI Query Server (wmitools-x.y.z-windows.exe) from the Traverse CD-ROM or the Kaseya Support site and save the file to a temporary directory. For example: C:\temp.
2. Double-click wmitools-x.y.z-windows.exe.
3. Read the Introduction, and then click Next to continue.
4. Optionally, in the Choose Install Folder window, specify the folder in which you want to install the WMI Query Server. Click Next to continue.
5. In the Pre-Installation Summary window, review the configuration options. If they are correct, click Install to continue.
6. After the installation completes, click Done to close the installer.

Configuring the WMI Query Daemon to Run Under a Different Account

If you do not specify login credentials when you add a test to a device, the WMI Query Server by default uses the username and password of its local system account to access the monitored Windows host. However, this account typically does not have the necessary rights to access remote Windows servers. If you want the WMI Query Server to use a specific account as the default, do the following steps.

1. Navigate to Start > Run.
2. Execute services.msc.
3. Double-click the Traverse WMI Query Daemon service in the list of services.
4. Click the Log On tab.
5. Select This account, provide the username and password for the credentials you want the service to use, and then click OK.
6. Restart the Traverse WMI Query Daemon service.