Scheduled Maintenance

You can schedule maintenance periods for devices. During a maintenance periods, all testing is suspended for devices selected for maintenance. Testing for selected devices resumes when the maintenance period ends. You can also suspend/resume devices at any time manually, independent of schedule maintenance. Suspending devices enables you to suppress notifications alerts and associated actions while the device is offline. Suspended device time is not included in total downtime reports since it is considered a planned outage.

Daylight Savings Time Consideration

Normally scheduled maintenance handles daylight savings time normally. However, if the scheduled maintenance falls within the time shift window (e.g. between 2am and 3am in the US where the time shift occurs at 2am), then the scheduled maintenance might miss the maintenance period at the start of DST since the entire hour is skipped by the clock.

Creating Scheduled Maintenance Instances

1. Navigate to Administration > Other > Scheduled Maintenance.
2. On the Scheduled Maintenance page, click on Create A Scheduled Maintenance to create a maintenance window.
3. Specify the various parameters for the maintenance window, including the calendar Frequency, Start Date, Start Time, End Time and Time Zone, and click the Create Schedule Maintenance button.

   

Associating Devices with a Scheduled Maintenance Instance

1. On the Scheduled Maintenance page, for the given scheduled maintenance window, click on the Assign to Devices link.

   

   Other options such as Suspend, Update and Delete can be invoked for each maintenance window instance from the Scheduled Maintenance page.

2. Use various search parameters to add the devices to associate with the given maintenance window, and then click the Apply button.