Creating an Action Profile

1. Navigate to Administration > Actions.
2. Click Create An Action Profile in the information window.
3. On the Create Action Profile page, enter a unique action name (required) and a description (recommended).
4. For each sub-action (maximum of 5), choose the type of notification in the Notify Using drop down list and the message recipient's address. This is usually yourself or someone else who is responsible for monitoring your system's performance. The types of notification include the following:
   • Regular Email: Specify the email address in the format user@your.domain. You can enter multiple message recipients separated by commas (for example, jdoe@acme.com,fcheng@acme.com).
   • Compact Email: Allows you to send email to an alphanumeric pager. Specify the email address in the format user@your.domain. You can enter multiple message recipients separated by commas (for example, jdoe@acme.com,fcheng@acme.com).
   • Alpha-pager: (not supported in Traverse Cloud)
   • TRAP: Enter community@n.n.n.n:port, where community is the SNMP community string for the trap listener (use public if none are configured). n.n.n.n is the IP address of the remote host where the trap lister is operating, and port is the UDP port number (use 162 if operating on the default port).
   • SCRIPT: This value is sent to the plugin script as the parameter $message_recipient.
5. Specify one or more test states that generates a notification in the Notify when test is in state field. Select any of OK, Warning, Critical, and Unknown.
6. Specify when the notification occurs in the Notification should happen after field. Enter a value then specify a unit in the drop-down menu (cycles, seconds, minutes, hours).
7. Specify when to repeat the action (you are configuring) when the state of a test remains constant in the If this test stays ... field. Enter a value then specify a unit in the drop-down menu (cycles, seconds, minutes, hours).
8. Select a Schedule using the drop-down menu. Click Manage Schedules to view, create, or modify schedules. See Custom Schedules for more information.
9. If you want to test the action item, select a DGE from the Select DGE drop-down menu and click Test Now. A status messages displays below this field to indicate whether Traverse successfully triggered a notification from the selected DGE. The action Traverse triggers depends on the notification method you select. For example, if you select Regular Email, an email message is sent from the DGE to the specified address(es). Traverse records errors in the logs/error.log file on the selected DGE.
10. Repeat steps Step 3 - Step 9 as desired. If you are notifying the same person via different actions, remember to avoid overlapping logic between the sub-actions, otherwise the recipient may receive duplicate notifications for a single test event.
11. Click Create Action Profile to create the new action.

    Note: Make sure that the format of the email address or SNMP trap (against which you are testing the notification) is correct. Also, make sure that the DGE you select is running.