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The Event Acknowledgment Report displays a history and pie charts of acknowledged events, by department and user.
Note: If the administrator represents himself as a user and acknowledges an event, then runs the report while still representing himself as a user, the acknowledgment will not be included in the report. The report must be run as an administrator to include any acknowledgments while representing a user.
Parameter |
Description |
Department |
Select one or more departments. |
Select Devices |
Select devices. You can use the CTRL and SHIFT keys to select multiple items. |
Duration |
Select a date range from the drop-down menu. Selecting |
Severity Filter |
Select the severity level for the events you want to generate. You can use the CTRL and SHIFT keys to select multiple items. |
Minimum Acknowledge Time |
Select the minimum hours and minutes events have been acknowledged. |
Username Filter |
Select the username that has acknowledged events. Leave blank to select all users. |
Click Go to execute the report.