Dashboard

The first function on the home page, View Dashboard, displays a quick summary of machine activity and highlights actions that need attention. The Layout function lets you customize the display of the dashboard. Dashboard items are:

• System Status - Quick view listing status of system accounts and the database
• Alerts - Lists recently generated alerts on all machines matching the current Machine ID / Group ID filter. This table displays alerts generated in the last 1 day in red, and in the last 7 days in yellow, highlighting recent events. You can adjust these thresholds.
• Agent Status - Quick view showing the total number of machine online, offline, where a user is currently logged on, total under management, and a summary of all gateway addresses reported.
• Patch Status - Pie chart showing machines missing patches.
• Operating Systems - Pie chart showing operating system types for all machines.
• Tickets - List all non-closed tickets assigned to you or are unassigned.
• Messages - Send and receive messages between administrators. New messages displayed in popup window when the dashboard is viewed next.
• Tasks - Create and assign tasks to yourself and/or other administrators. New tasks displayed in popup window when the dashboard is viewed next.

Machine Collections

The Machine Collections section under the Agent tab lets you create an arbitrary group of machines. Combine machines from multiple group IDs into a single collection and set up a View to work with just those machines. Collections are a powerful tool that works in conjunction with patch management, reports, and all the other features of the system.

Patch Management

The patch management system has been significantly improved as follows:

• Now supports automatic detection and distribution of language specific patches. This release now detects the language your OS is loaded as, and deploys the patch corresponding needed by that language where applicable.
• Detects if a reboot is needed after applying a patch. If the machine did not reboot, then a status Awaiting Reboot is displayed.
• Automatic update can now be scheduled to run on a specific day of the week in addition to the time of day.
• Reboot can be scheduled for a different time of day and day of week following a patch install.
• Patch Approval for automatic update. Patches can now be approved/denied before going out as part of automatic update. With this you can set machines for automatic update and still have control over what patches push out or not. Patch approval lists can be independently set up on a per collection basis
• Machine Update - You can now view and schedule patches on an individual machine basis. The Patch Update, formerly Apply Update, provides an easy way to push out a patch to all the machines in a group. Machine Update provides the complement to this function by drilling down to a single machine.
• Patch Management Report - Two new fields are available in this report.
  Show patches installed in the last N days - Adds a new set of tables, one per machine, and list all patches installed by the system in the last N days.
  Bulletin ID Filter - Only display patches whose bulletin ID match pass the filter.
• Command Line Switches - Two special command line switches are now processed for any patch. These are Kaseya system directives and are not passed to the installer program.
  /INSTALL-AS-USER - Forces the package to be installed as a user. If the user is not currently logged on then the install attempt is aborted.
  /DELAY-AFTER=xxx - After the install completes delay xxx seconds before proceeding. Use this switch to delay before the reboot occurs if required by the patch.
• Silent patch download - the patch downloader has been rewritten to no longer show a command shell window in the task bar.

Database Views

A set of database views has been provided to allow clients to directly access data within the Kaseya repository. These views can be used by to bring data into a spreadsheet for analysis or to prepare reports. The online help provides a description detailing how the master administrator provides view access to users within their organization. Basic walkthroughs and two example applications, Crystal Reporting and Microsoft Excel.

Deploy Agents Wizard

You can now add any agent installer command line switches to an Agent Install Package. Step 3 of the wizard shows all the command line switches being used and lets you add in more. With this, you can create standard silent installs that install into any directory.

Reports

• Executive Summary Report - This new report summarizes the status and health of all selected machines in one quick view. The report computes an overall score projecting the over all health of the managed group of machines.
• Defining a collection in a view enables all reports to run using the list of machines defined in a collection.
• The report logo has been enhanced to let you provide the entire report header of each report. Your own HTML can now appear across the full width of the top of each report.
• Next to each report's Export is a checkbox labeled Remove header from the exported report page textis now customizable. Check to remove the header information and logo from the exported report to send just the data to Excel or Word.
• The Aggregate Table report now has an additional column labeled Last Reboot listing the last known reboot time for each machine.
• The Disk Utilization report has a new chart available. You can now generate a bar chart as a function of percent of disk full in addition to the two original report types (disk size bar chart and table of raw data).

Customization

• A master administrator can set the default report logo seen by other administrators under the Report Logo function. Enter your default HTML in the section of the Customize function labeled Header HTML shown on all reports.
• Download agent page text is now customizable. Enter your default HTML in the section of the Customize function labeled HTML displayed on agent download page. to insert link to package.
• We have been informed that the copyright notice must state Kaseya in order to protect our rights to this product. As such, the copyright notice is no longer modifiable.

Last Reboot

The Agent Status function under the Agent tab now lists the last known reboot of each machine. The reset time is determined by the agent so reboot time is only determined after the agent is in place.

Install Wizards

Both the Patch Deploy and Application Deploy wizards now explicitly support distribution of MSI installation packages using the Microsoft Windows Installer.

Event Log Sets

Event Log Sets let you refine the matching filters used by event log monitoring nd event log reporting. With an event log set you can define complete filter parameters for individual events, and group them together into a set. For example, you can set up an event log set entry to only alert on event ID 1000 when the source is Internet Explorer. Each set may contain any number of event log definition filters.

Script Import

A new Script Import icon is displayed on the scripts toolbar. Clicking this (or the Import Script link in the script editor, opens the script import window. In addition to a button to upload a script file, there is now a place to paste in script text directly. There is also a link to a public forum where scripts can be shared with other users. The Export Script link in the script editor may also be used to submit scripts to this forum.

Send Email Script Command

The new Send Email script command allows any script to send an email. Input parameters are to address, email subject line, and email body. In support of this new command, the Get Variable command has been enhanced to let the script dynamically determine the machine ID the script is executing on. Combine this with Send Email to include the relevant machine ID in each email.

Ticketing Notification

Every email notification generated by the ticketing system, now includes a URL link referencing the ticket. Clicking the link to opens the corresponding ticket in a browser. If you are not already logged into the system, you will be prompted to log in first, and then automatically redirected to the ticket.

Tickets are now color coded in to highlight tickets that have been recently modified. Tickets that have had notes added or modified in the last 1 day show in red. Tickets modified in the last 7 days show in yellow. You can adjust these thresholds with the Dashboard Layout function.

Log Management

You can now set the maximum age limit for log entries independently for each log type. The Log Settings function under the Agent tab now provides a unique setting for alert log, agent log, configuration changes log, network statistics log, and script log. Event logs (application, security, and system) are limited to the 500 most recent entries each.

LAN Watch

The IP address range used by LAN Watch is configurable now. You can scan any IP range you want rather than only scanning the subnet set for that particular machine. The maximum allowable range is 65,536 contiguous addresses.

Preinstall Remote Control

The new Preinstall RC function under the Remote Cntl tab, lets you pre-load either WinVNC or RAdmin on any machine. Use this function to eliminate the extra wait for remote control install the first time you try to remote control a machine. A pending remote control install will be copied from a template account when a new machine ID is created, so you can combine the preinstall with new agent deployment.

Status Monitor

The Status monitor pop up window now supports Views just like the main machine filter control.