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New features in VSA (v4.6.1.0) - 30 May 2006

Function Access

You can now customize the Master group in addition to any other groups. Any function can be enabled/disabled except the System tab and all master admin only functions. We added an Enable All button to re-enable all functions for the selected role in one click.

User Remote Control Options

Users logging in to remote control their machine are now presented with the standard remote control options prior to starting remote control.

Event Set alerts

You can now set independent email addresses for different event sets on the same machine ID. This lets you send alerts generated by different application events to different administrators.

KServer Agent

An agent may now be placed on the KServer itself. You can manage your KServer just like any other system without restriction.

Machine Group Creation

Added option to allow standard administrators to create root groups. Only master administrators may grant this permission. To allow standard administrators to create/delete root machine groups, log in as a master administrator and click the Create/Delete Machine Groups function under the System tab. Check the "Allow standard administrators to create root groups" check box. Note: only empty machine groups may be deleted.

Event Sets

Added the ability to import and export event sets.

Manual Hotfix Install

Hotfix controls have been moved from Refresh Patch Database in the Scan Machine function (Patch Mgmt) to the Configure function under the System tab. The system now supports downloading and applying hotfixes out of band when the KServer is not connected to the internet. Hotfixes are automatically checked for and applied by the KServer every 8 hours. If your system can not connect to vsaupdate.kaseya.net or you would like to for a check for hotfixes, then click this link.

SQL Server 2005

This version fully supports Microsoft SQL Server 2005.

Agent Menu

Due to popular demand, we have returned to calling the agent the "Agent". All references to Client have been changed back to Agent.

Script Directory

Added ability to import and export entire script directories (all scripts and sub-directories in any script directory).

Script Commands

  • Added ability to temporarily disable a script step. Select Disable Step from the drop down control used to only run a script step for a particular operating system.
  • Managed Files directories now support sub directories.
  • Write Directory – Script command writes an entire directory structure to the remote machine
  • Get URL – Copy a URL from an FTP or Web site to the remote machine
  • Schedule Script – Allows a script to trigger scheduling of a script on another machine ID
  • IF check to determine if Service is Running
  • IF check to determine if Application is Running
  • IF Test File support Contains and Not Contains

Agent Status

Added a Reset Filter button to quickly remove any advanced filter settings on the Agent Status function. The advanced filter may reduces the number of machine IDs displayed. Click Reset Filter to quickly display all machine IDs.

Email Reader

Added support for POP3 servers requiring SSL connections

Views

You can now share views with other administrators or administrator roles. Click the Share… button on the edit views page to set up share permissions. This release also adds significant filtering capability to views. You can now:

  • Show machines that have or have not been rebooted in the last N days/Hrs/Mins
  • Show machine that either contain a particular application or are missing a particular application. You can further refine this filter based on the application’s version number. For instance, you can display only machine containing acrobat.exe v6.0.0.0 and up.
  • Advanced agent Data filter lets you display machines with parameters collected via audit. You can also apply Boolean logic to the filter using the same advanced filter capability found in the Agent Status function and the Aggregate Table report.

License Count

The system no longer counts agents that have never checked in (red status icon) against your license. This lets you freely create and configure an unlimited number of machine IDs for use as template accounts (to copy settings from when deploying new agents) or as a place to store tickets assigned to devices or people not associated with an active machine ID.

Run Audit schedules System Info

You can now schedule System Info data collection in conjunction with Run Audit (under the Audit tab). System Info may cause high CPU utilization on the client and normally runs once after the first audit. Use the new checkbox option to schedule System Info collection to run again or run recurring for any checked machine. The System Info scheduler has been removed from the System Info data display.

Reset Password

Added a new option allowing you to specify whether to create a new account in the administrators group or not.

Editable Sample Data

The sample scripts, sample event sets, sample monitor sets, and sample administrator roles are now fully editable. You have to option to prevent sample data from reloading each time a update or database maintenance runs on your system using the Configure function under the System tab.

LAN Watch Alert

In previous versions, LAN Watch generated an alert when a new device was found on the LAN that had not previously been on the LAN for the last 7 days. That time period is now fully programmable. If you have a network where devices may be turned off for extended periods, increasing this value beyond the longest time a device remains off prevents that device from generating an alert when it turns back on.

Agent Status

Added clickable column headers so you can sort this table by any column displayed. Clicking a header the second time sorts in reverse alphabetical order.

Status Monitor

Added a paging control to the status monitor. Previously you were limited to at most 100 machines. Now you can monitor all machines using the standard paging control.

Alerts

With the introduction of advanced monitoring, Alert functionality takes advantage of advanced monitoring by incorporating options beyond just simple email alerts. Alerts now support: alarms, email, tickets, script execution. The alert summary list on the Home page has been replaced with the alert status list on the monitoring console. Here you can Open/Close alerts

Ticketing

  • Tickets assigned to a machine ID are no longer deleted when a machine ID is deleted. Tickets remain in the system forever until deleted or archived.
  • Replaced the drop down selector control in View Ticket with a text box letting you directly enter a ticket id to go to. This method is quicker and simpler when working with a large number of tickets.
  • Added control in View Ticket to set the size of the note input window. Clicking the Note Size link lets you set the number of text rows to display in then notes edit box.
  • A warning pops up allowing you to return to the View Ticket function without loosing any data, if you inadvertently click off the View Ticket function while editing a note.
  • Master administrators can now set the next ticket ID number in the Email Reader function

System Alert

Added new system alert to report when the database backup failed for any reason.

Remote Control Session List

The Statistics function under the System tab used to list the number of active remote control sessions. Now it produces a table of sessions listing admin name and machine ID of each active session.

System Log Age

You can now set the time limit entries in the Admin Log and System Log, under the System Tab, remain in the database.

Backup

  • Full Backup Cycles - you can now save N full backup cycles. A full backup cycle includes the full backup and all incremental backups until the next full backup runs.
  • Image Password - Stronger passwords are now automatically generated for all new backup installations. In addition, the password may be changed to any string you like using the Image Password function under the Backup tab.
  • Dedicated Offsite Replication Server - FTP has been dropped in favor of a secure, dedicated, fully managed, integrated server component.  The Offsite Replication Server may be placed on any machine running an agent. Backup data is transmitted directly from the image location (if that machine has an agent) or from the agent that performed the backup to the ORS using the same secure, fault tolerant, auto recovery system used by agent/kserver communications.
  • Added Unrestricted setting for offsite replication schedule time. 
  • Changing the image password forces the next backup to be a full backup (because previous backups my not be mounted with the old password)
  • You can now mount backups to machines other than the one the backup was made for. This allows you to more easily retrieve critical files.
  • Remote Restore - Ability to perform an unattended full volume restore from backup. Lets you remotes restore any image without any user interaction.
  • Folder backup has been integrated into the same sector level backup \system used by volume backup (replacing zip). This allow for both full and incremental folder backups. Additionally, locked files will now also successfully backup.
  • Secure Zone support
  • Support for full disk backup (including hidden partitions) in addition to individual drive letters.
  • Added function
  • Fixed mounting problem that occurred when some of the incremental backups had failed.
  • You can now save the backup image to a drive that has volume backup scheduled. You will be warned that this configuration has the potential for storing old backup images inside new backup images and hence waste disk space.

Patch Installation Issue

An issue that prevented patches from being scheduled for installation by either Machine Update or by Automatic Update when the number of uninstalled patches for the specific machine was large (about 70) has been resolved.

Patch Report

Added flag to include patches that are denied by the Patch Approval Policy; Default is to excluded patches denied by the Patch Approval Policy.

Patch Mgmt - Patch Approval

  • Changes to any patch approval policy are now tracked by administrator. Next to each policy setting, the name of the administrator that made the change, along with the timestamp the policy was set, is displayed.
  • The Patch Approval screen has been modified to group patches according to: (1) OS related service packs; (2) OS related patches; (3) Office related service packs; and (4) Office related patches.

Patch Mgmt - Command Line

The Command Line function and the Patch Location function have been modified to both have a patch filtering dropdown list to restrict the amount of displayed data to a reasonable amount.

Patch Mgmt - Windows Automatic Update Configuration

A new Patch Mgmt function, Windows Auto Update, has been added under the Configure section. This function will report the machine's current Windows Auto Update settings for Windows 2000 (SP3 & SP4), Windows XP and Windows Server 2003. Additionally, an administrator may override the user’s setting, including disabling it, and prevent the user from making changes.

Patch Mgmt - Initial Update

A new Patch Mgmt function, Initial Update, has been added under the Setup section. This function allows an administrator to schedule a machine to be fully updated with all approved service packs and patches. This function is typically used after a new machine is initially scanned for missing service packs and patches and basically performs a 'patch-until-done' process.

Patch Mgmt - Exclude Machines

This function has been removed. Use the Patch Approval Policy and manual scheduling (Machine Update and Patch Update) to control what machines get which patches.

Patch Mgmt - Patch Update

The capability to ignore a machine for a particular patch has been removed. Use the Patch Approval Policy and manual scheduling (Machine Update and Patch Update) to control what machines get which patches.

Patch Mgmt - File Source

Added option to copy the downloaded patch files to the temp directory on local drive having the most free space (default), or to copy them to the temp directory on the same drive where the Agent is installed.

Agent Status Alerts

Mass agent offline alerts are no longer sent when the KServer service stops. When ever the KServer service stops, the system suspends all agent online/offline alerts. If the KServer stops for more than 30 seconds, then agent online/offline alerts are suspended for one hour after the KServer starts up again. Rather than continuously try to connect to the KServer when the KServer is down, agents go to sleep for one hour after timing out after a couple of connection attempts. The one hour alert suspension prevents false agent offline alerts when the KServer starts back up.