Shutting Down Network Monitor

A standalone Network Monitor installation consists of three different services:

• Kaseya Network Monitor
• Kaseya Record Manager
• Kaseya Local Gateway

When upgrading to a new release of Network Monitor, you will need to shut down two of these services for the upgrade process to work. Another reason for shutting down Network Monitor could be maintenance work, such as moving to another server.

• On the Windows system hosting Network Monitor locate the Administrative Tools > Services > Kaseya Network Monitor service.
• Right-click the service and select Stop.
• Confirm the Kaseya Record Manager also stops. This service automatically stops when shutting down the Kaseya Network Monitor service.
• If performing maintenance on the server running Network Monitor, also stop the Kaseya Local Gateway service.
• It can take a while for the Kaseya Network Monitor service to shut down. Network Monitor has to finish the monitor tests that are currently running.
• The services automatically start again after an upgrade installation finishes.