CD Recovery

Backup > CD Recovery

Restores any volume backup image to the same machine the backup was created on. Use CD Recovery to restore images if the agent can not communicating with the server. CD Recovery requires someone to boot the effected machine from a CD. The CD boot communications with the server and automatically restores the image you specify. User do not need to interact with a wizard or answer any questions. They only need to boot the machine from a CD.

The boot CD may be created without specifying which image to restore. The boot CD communicates with your server and receives instructions at that time, identifying the image to restore. This lets you create the CD in advance and distribute the boot CD to all the locations you manage.

You may create any number of CD images for use by your server. Each administrator may set up their own CD image; you may create a CD image for each group ID; or any other combination you wish.

Create New ISO

Creates a new ISO image to use. You may independently assign a machine image to restore to each CD image. Machine image assignments may be changed at any time so you do not need to recreate the boot CD when you wish to restore a different machine.

By default, ISO images are private to the administrator that created it. You may also share an ISO image with other administrators or administrator roles.

Machine ID

Select the machine ID you wish to restore with a boot CD.

Backup Date

Select the backup image (by date) to restore with a boot CD.

Restore may fail for any of the following reasons:

If the Image Location points to a local driver letter - When Windows boots, drive letters are automatically assigned to hard drives starting with C: With the disk manager, you can reassign these to any other unused drive letter. For example, you may decide to turn your D: drive into G: and set the Image Location path to G:\backups. The recovery boot process will not know about the driver letter mapping and will assign D: to the hard disk. The restore will then fail trying to access G:\backups. You can resolve this problem by setting your image location to D:\backups prior to selecting the restore options. Restore will then successfully access D:\backups.
Image stored on a USB drive - Similar to the issue above, when the recovery boot process assigns drive letters, it may assign the USB drive a different drive letter than Windows assigned it. You can resolve this problem by setting your image location to the new drive letter prior to selecting the restore options. Restore will then successfully access the USB drive.
Image stored on a network drive - If the remote drive (or the machine hosting the drive) is not turned on, or if the username and password have changed, then the recovery boot process will not be able to access the network drive.