Reset Admin Password

Forgotten Administrator Password

If you have forgotten your Master Administrator account password, the system provides a way for you to create a new Master Administrator account, which enables you to log back in to the system and retrieve the forgotten account information.  

Note: You must have Administrator (Windows NT/2000) privileges on the server running the system. Due to security reasons, you cannot perform the following procedure remotely.

To create a new Master Administrator account:

  1. Log in to the machine running the server component of the system.

  2. Access the following web page:
    http://localhost/LocalAuth/setAccount.asp

  3. Enter a new account name in the Master Administrator Name field.

  4. Enter a password in the Enter Password field and confirm it by re-typing it in the Confirm Password field.

  5. Press Create.

You will now be logged in to the system as a master administrator.

Changing the Administrator Password

To change your administrator password, use the Preferences function of the System feature tab.