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Agent Tab

Functions in the Agent tab allow administrators to create, edit, and delete machine IDs, customize the appearance of the machine's agent icon in the system tray, control agent check-in frequency, and update the version of agent software that resides on managed machines.

Functions

Description

Agent Status

Displays active user accounts, IP addresses and last check-in times.

Agent Logs

Displays logs of:

  • Agent system and error messages
  • Execution of scripts, whether successful or failed.
  • Configuration changes made by an administrator.
  • Send/receive data for applications that access the network.
  • Application, System, and Security NT Event Log data collected from managed machine.

Log Settings

Allows administrators to activate/deactivate Agent Logs on Agent machines.

Create/Delete Collection

Create, delete, or rename machine collections

Collection Membership

Defines which machines are members of which collections

Deploy Agents

Create Agent install packages

Create

Allows administrators to create new machine accounts.

Delete

Allows administrators to delete machine accounts.

Rename

Rename existing machine account.

Change Group

Reassign any number of machines to a new group ID at once

LAN Watch

Uses an existing agent on a managed machine to periodically scan the local area network for any and all new devices connected to that LAN since the last time LAN Watch ran.

Install Agents

Installs the agent on a remote system and creates a new machine ID / group ID account for any new PC detected by LAN Watch.

View LAN

Displays the results of the latest LAN Watch scan.

Copy Settings

Mass copy settings from one machine to many.

Agent Menu

Allows administrators to customize the appearance of the Agent system tray icon settings.

Check-In Control

Allows administrators to control Agent check-in frequency on Agent machines.

Temp Directory

Sets the path to a directory used by the agent to store temporary files

Edit Profile

Allows administrators to edit machine account information.

User Access

Set up accounts to allow users remote control access to their own machines

Set Credential

Set a login credential for the Agent to use in Patch Management and the Use Credential script command.

Update Agent

Allows administrators to remotely update Agents on Agent machines.

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