Preferences

System > Preferences

The Preferences page sets preference options that typically apply only to the currently logged in administrator. This includes changing your administrator login name and password and the email address where you receive alert messages.

Note: Two options on this page apply to all administrators and only display for master administrators: setting the System Default Language Preference and the Download button for installing language packs.

Changing My Login Name and/or Password

To change your login name and password:

1. Enter a new name in the Change Login Name field.
2. Enter a new password in the New Password field.

   Note: If you would like the system to generate a strong password for you, click Suggest. A dialog box displays showing the new password; the new password is automatically entered in the New Password and Confirm Password fields. Be sure to write it down before clicking OK and closing the dialog box.

3. Confirm the password by re-typing it in the Confirm Password field.
4. Click Change.

Note: Your login name, password and email address can also be changed by other administrators using System > Create/Delete.

Note: The login policy for failed logins and password strength for all administrators is set using System > Login Policy.

Set email address to deliver messages for this administrator to

Specifies the email address that alerts, ticket notifications and other email messages will be sent to. After entering the email address, click Apply to make it active. Previously set alerts retain the original email recipient addresses specified when the alerts were set.

Apply

Click Apply to set the email address entered in the Set Email Address... field.

Change Login Name

If changing the administrator login name, enter a new administrator login name in the Change Login Name field. Login names and passwords are both case sensitive.

New Password

If changing the administrator password, enter the new password in the New Password field. Login names and passwords are both case sensitive.

Confirm Password

If changing the administrator password, confirm the new password by re-typing it in the Confirm Password field.

Change

After entering a new administrator login name and/or new password, click Change to make the change.

Suggest

Creates a new, strong password and automatically enters it in the New Password and Confirm Password fields. The new password is displayed in a dialog box. Be sure to write the new password down.

My language preference is

Select the language you prefer displayed when you're logged into the KServer. The languages available depend on the language packs installed.

System default language preference is

Select the default language used by the KServer user interface for all administrators. The languages available depend on the language packs installed. This option only displays for master administrators.

Download a Language Pack

Display a dialog box that enables you to download and install language packs. A language pack enables the KServer user interface to be displayed in that language. This option only displays for master administrators.

Select display format for long names

The web pages are designed to display well for typical string sizes. Occasionally data fields contain long names that will not display properly on the web pages. You can specify how long names display as follows:

• Limit names for better page layout - This setting limits the string size to fit well on the web page. Strings exceeding a maximum length are limited with a ... To view the entire name, hover the mouse over the string and a tool tip pops up showing the entire name.
• Allow long name wrapping - Long strings are allowed to wrap within the web page. This may disturb the normal web page layout and names may wrap at any character position.

Set first function after logon

Select the name of the function you want to see when you first log on to the KServer.

Clear Snooze

Click Clear Snooze to clear all outstanding task notification messages. Task notification messages are generated for tasks that are assigned to you and for tasks that are past due. Tasks are defined using the Home > View Dashboard page.

Defaults

Click Defaults to reset all settings to system defaults for this administrator.

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