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IP Info

Audit > IP Info

IP Info displays IP address, subnet mask, default gateway (internal) and connection gateway (external) information for machine IDs matching the current Machine ID / Group ID filter. Information shown in this function is collected when a Latest Audit is performed.

Note: The connection gateway is the public IP address the outside world sees when a machine connects from a private LAN behind a NAT gateway. Typically that IP address is the address on the WAN side of the NAT gateway.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Agent has checked in

Agent has checked in and user is logged on. Tool tip lists the logon name.

Agent has not recently checked in

Agent has never checked in

Online but waiting for first audit to complete

The agent is online but remote control is disabled

The agent has been suspended

Machine.Group ID

The list of Machine ID.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the administrator is authorized to see using System > Group Access.

IP Address

Lists the IP address assigned to the managed machine.

Subnet Mask

Lists the subnet mask that the IP address belongs to.

Default Gateway/Connection Gateway

Lists the default and connection gateway in use by the managed machine.

MAC Address

Lists the Media Access Control (MAC) address of the machine listed, which uniquely identifies each node on a network.