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Patch Location

Patch Mgmt > Patch Location

The Patch Location page defines the URL from which each patch is downloaded. Only patches missing from machine IDs that currently match the Machine ID / Group ID filter are displayed here. You should consult this page if, when attempting to install a patch, you are notified of a Path Missing.

The KServer maintains a list of each patch and the URL it should be downloaded from. This list is refreshed each time a Refresh Patch Database task is performed using Scan Machine. In most cases the download URLs provided for patches are correct. Path Missing errors may occur for the following reasons:

  • Each language may require a separate URL to download from.
  • The URL may change for one or more patches.
  • The KServer's record for the URL may be entered incorrectly or be corrupted.

In such cases, administrators can change the download path associated with a patch. Manually entered URLs are shown in dark red.

Note: Only master administrators can access this page. Changes effect patches installed by all administrators.

To find the URL to a missing path

  1. Click the KB Article listed for the missing path.
  2. Read through the knowledge base article and locate the download URL for the patch.

    Note: There may be several products referenced by the same KB Article. For instance, each Windows operating system is a different product. Also, patches can be different for specific service packs of the operating system.

  3. Click on the download link for your patch. If a different patch is available for each language, you will be prompted to select a language.
  4. Select the appropriate language for the download, if applicable.
  5. Click the Download link or button and download the patch file.
  6. On your web browser, click the History icon to view your URL history.
  7. Locate the file you just downloaded from your history list. Typically, the file will be in the download.microsoft.com folder.
  8. Right- click the filename you just downloaded and select Copy from the menu. This copies the entire URL into your clipboard.
  9. Return to the Patch Location page and:
    1. Paste the URL into the New Location edit box.
    2. Select the radio button to the left of the KB Article for which you are entering a new patch location.
    3. Click the Apply button.

Filter Patch By

Select the patches displayed in the paging area by patch category.

New Location

Enter a new URL.

Apply

Click Apply to apply the URL listed in the New Location field to the selected patch.

Remove

Click Remove to delete the download URL associated with a patch ID. The default path is restored the next time refresh patch database runs.

Warning: Removing a path disables patching managed machines using this patch until the correct path is entered.

KB Article

The knowledge base article describing the patch. Click the KB Article link to display a Details page about the patch. The Details page contains a link to display the knowledge base article.

Product

The Product column helps identify the product category associated with a specific patch. If a patch is used across multiple operating system families (i.e., Windows XP, Windows Server 2003, Vista, etc.), the product category is Common Windows Component. Examples include Internet Explorer, Windows Media Player, MDAC, MSXML, etc.