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Reset Master Admin Password

Forgotten Administrator Password

If you have forgotten your master administrator account password, the system provides a way for you to create a new master administrator account, which enables you to log back in to the system and retrieve the forgotten account information.

Note: You must have administrator (Windows NT/2000) privileges on the server running the system. Due to security reasons, you cannot perform the following procedure remotely.

To create a new master administrator account:

  1. Log in to the machine running the server component of the system.
  2. Access the following web page:
    http://localhost/LocalAuth/setAccount.asp
  3. Enter a new account name in the Master Administrator Name field.
  4. Enter a password in the Enter Password field and confirm it by re-typing it in the Confirm Password field.
  5. Click Create.

You will now be logged in to the system as a master administrator.

Changing the Administrator Password

Change your administrator password using System > Preferences.