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Check-in Policy

System > Check-in Policy

The Check-in Policy page defines group ID policies controlling the minimum, maximum and fixed values allowed for a variety of options. These policies prevent administrators from selecting settings that place undue stress on Windows servers running the KServer.

Changing One Field at a Time

If you need to make a change to only one setting in a group:

  1. Enter a new value in the field you want to change.
  2. Leave all other fields empty. This indicates that these fields will remain unchanged.
  3. Click Update.

Min/Max Age for Log Entries

These values determine the minimum and maximum values that can be entered in the Set Max Age for Log Entries options in Agent > Logging Control. To remove a value, enter 0 (zero).

Check-In Period

These values determine the minimum and maximum settings that can be entered in the Check-In Period setting of Agent > Check-In Control. To remove a value, enter 0 (zero).

Fixed KServer Address

If these checkboxes are checked and the fields left blank and Update clicked, then the KServer column of selected group IDs display Editable. Administrators can enter any domain name server (DNS) name or IP address they like in the Primary KServer and Secondary KServer fields in Agent > Check-in Control.

If these checkboxes are checked and DNS names or IP addresses are entered in these fields and Update clicked, the KServer column of selected group IDs display fixed DNS names or IP addresses. Administrators are required to use these fixed IP addresses in the Primary KServer and Secondary KServer fields in Agent > Check-in Control.

Best Practices: Although a public IP address may be used, Kaseya recommends using a domain name server (DNS) name for the Kaseya Server. This practice is recommended as a precaution should the IP address need to change. It is easier to modify the DNS entry than redirecting orphaned agents.

Allow automatic account creation for selected Group ID

If enabled, new machine ID accounts are created automatically for selected group IDs as soon as the machine's agent checks into the KServer the first time using a new machine ID name and selected group ID.

For example, an agent is installed on a new machine. The group ID acme already exists, but the machine ID ksmith does not. With this option enabled for the acme group ID, the ksmith.acme machineID.group ID account is created as soon as the agent checks in the first time.

Note: Allow automatic account creation for selected Group ID is enabled by default.

To enable automatic account creation for selected group IDs:

  1. Check Allow automatic account creation for selected Group ID.
  2. Select group IDs in the paging area.
  3. Click Update.

    Auto Enabled displays in the Group IDs/Auto Acct column of selected group IDs.

Allow automatic account creation for groups without a policy

This option only displays for master administrators. If enabled, new machine ID accounts are created automatically for group IDs that do not have any Check-in Policy defined, as soon as the machine's agent checks into the KServer the first time using a new machine ID name.

Note: Allow automatic account creation for groups without a policy is enabled by default.

Update

Click Update to apply changes to selected group IDs.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Groups IDs

Lists machine groups. All machine IDs are associated with a group ID and optionally a subgroup ID.

KServer (1st) (2nd)

Lists the IP addresses/host names of the primary (1st) and secondary (2nd) servers used by group IDs. These settings are edited using the Fixed KServer Address fields in the header, for each group ID.

Log Age (Min) / Log Age (Max)

Lists the settings entered in the Set Max Age For Log Entries fields in the header, for each group ID.

Check-in (Min) / Check-in (Max)

Lists the settings entered in the Check-In Period fields in the header, for each group ID.