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Logon and Browser Settings

To logon to Kaseya® Virtual System Administrator™

  1. Use your browser to display the logon page of your VSA server.
  2. Enter your user name and password.

    Note: For initial logon, use the master user account name and password entered during installation.

  3. Check the Remember my username and domain (if any) on this computer checkbox to save the username and domain name to a cookie on the local computer so you don't have to re-enter each time you log in. The password is not stored.

    Note: See System > Preferences for a description of how to set up a domain logon.

  4. Click the logon icon .

Note: To prevent unauthorized access after making configuration changes, log off or close the session by terminating the browser application.

Enabling Browser Cookies, JavaScript and Popups

Your browser must have cookies and JavaScript enabled in order to proceed. Popups for the VSA website are recommended.

Internet Explorer

To Enable Cookies in Internet Explorer 7 or 8

  1. Click the Tools menu.
  2. Select Internet Options.
  3. Switch to the Privacy tab.
  4. Select a privacy setting no greater than Medium High (i.e. the setting must not be High nor Block All Cookies).
  5. Click OK.

To Enable JavaScript in Internet Explorer 7 and 8

  1. Click on the Tools menu.
  2. Select Internet Options.
  3. Switch to the Security tab.
  4. Click on Internet in the Select a Web content zone.
  5. Press the Custom level... button.
  6. Scroll down to the Scripting section.
  7. In Scripting of Java applets, click the Enable option.
  8. Click OK.

To Enable Popups in Internet Explorer 7 or 8

  1. Click the Tools menu.
  2. Select Internet Options.
  3. Switch to the Privacy tab.
  4. Click Settings. The Pop-up Blocker Settings dialog displays.
  5. Enter the URL or IP address of your VSA in the Address of website to allow field.
  6. Click Close, then OK.

Firefox

To Enable Cookies in Firefox

  1. Click the Tools menu.
  2. Select Options.
  3. Switch to Privacy settings.
  4. Set History to Remember History. (You can also Use custom settings for history and make sure Accept cookies from site is checked.)
  5. Click OK.

To Enable JavaScript in Firefox

  1. Click on the Tools menu.
  2. Select Options.
  3. Switch to the Content tab.
  4. Click the Enable Java checkbox.
  5. Click OK.

To Enable Popups in Firefox

  1. Click on the Tools menu.
  2. Select Options.
  3. Switch to the Content tab.
  4. Click Exceptions... The Allowed Sights - Pop-ups dialog displays.
  5. Enter the URL or IP address of your VSA in the Address of web site field.
  6. Click Allow.
  7. Click Close, then OK.