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Install/Remove: Security

The Install/Remove page installs or removes security protection for selected machine IDs. The list of machine IDs displayed depends on the Machine ID / Group ID filter and machine groups the administrator is authorized to see using System > Group Access. Installation requires a reboot of the managed machine.

Each installation of security protection on a managed machine uses up one annual Kaseya Endpoint Security license. The number of annual licenses available depends on the total number of annual licenses purchased and allocated to each group ID. Licenses are allocated to group IDs using System > License Manager.

The page provides you with four actions:

  • Install - Install Kaseya Endpoint Security on selected machine IDs.

    Warning::Uninstall all anti-virus/spyware/malware software on the managed machine before installing Kaseya Endpoint Security client software.

  • Remove - Remove Kaseya Endpoint Security on selected machine IDs.
  • Cancel Pending Operation - Cancel either of the first two actions, if they have not yet been completed.
  • Edit User Prompt - Edit the warning prompt displayed to users, if a warning prompt is displayed. You can also specify the number of minutes the user is allowed to postpone security protection installation.

Immediate

Check the Immediate box to begin the install as soon as Install is clicked.

Date/Time

Enter the year, month, day, hour, and minute to schedule this task.

Stagger by

You can distribute the load on your network by staggering this task. If you set this parameter to 5 minutes, then the scan on each machine ID is staggered by 5 minutes. For example, machine 1 runs at 10:00, machine 2 runs at 10:05, machine 3 runs at 10:10, ...

Skip if Machine Offline

Check to perform this task only at the scheduled time. If the machine is offline, skip and reschedule for the next day at the same time. Uncheck to perform this task as soon as the machine connects after the scheduled time.

Licenses Used

Displays the number of annual Kaseya Endpoint Security licenses used and available.

Prompt user before install / Force install without warning user

Installation requires a reboot of the managed machine. If Prompt user before install is selected, the user is given the option of postponing the installation for a specified number of minutes. Otherwise Force install without warning user causes the software to be installed at the scheduled time without warning the user.

Note: Click Edit User Prompt to specify the number of minutes the user is allowed to postpone the installation.

Auto Refresh

Selecting this checkbox automatically updates the paging area every five seconds. This checkbox is automatically selected and activated whenever Install is clicked.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Agent has checked in

Agent has not recently checked in

Agent has never checked in

Online but waiting for first audit to complete

The agent is online but remote control is disabled

Machine ID.Group ID

The list of Machine ID.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the administrator is authorized to see using System > Group Access.

Install Source

Identifies the source location the Kaseya Endpoint Security client software is downloaded from.

Install Status

If checked, Kaseya Endpoint Security client software is installed on the machine ID. If the agent software is earlier than 4.7.1, the message Requires Agent Update displays. If blank, Kaseya Endpoint Security client sofware is not installed on the machine ID.