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Extend/Return

Security > Extend/Return

The Extend/Return page extends the annual license count for selected machines IDs or returns annual licenses from selected machine IDs. A annual license can be returned from one machine ID and be applied to another machine ID. Each machine ID can be allocated multiple years of security protection.

Each installation of security protection on a managed machine uses up one annual Kaseya Endpoint Security license. The number of annual licenses available depends on the total number of annual licenses purchased and allocated to each group ID. Licenses are allocated to group IDs using System > License Manager.

The list of machine IDs you can select depends on the Machine ID / Group ID filter. To display on this page, machine IDs must have Kaseya Endpoint Security client software installed on the managed machine using the Security > Install/Remove page.

The page provides you with the following actions:

  • Extend - Extends the annual license count for selected machines IDs.
  • Return - Returns annual licenses from selected machine IDs.

Licenses Used

Displays the number of annual Kaseya Endpoint Security licenses used, returnable and partial. These counts are not affected by the machine ID.group ID filter.

  • Used - A license is used if it has been assigned at least once to any machine ID. The used license count includes all returnable, partial and expired licenses.
  • Returnable - The total number of returnable licenses available.
  • Partial - The total number of partially used licenses available. Partially consumed licenses are made available when an KES is uninstalled from a machine ID.

    Note: The expiration date for partial licenses are still in effect and are consumed even if they are no longer assigned to any machine. For this reason partial licenses, if available, are always assigned first to any machine ID requiring a KES license.

Machine.Group ID

The list of Machine ID.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the administrator is authorized to see using System > Group Access.

Returnable

The number of annual licenses returnable from a machine ID. A machine ID with only one annual license cannot return any additional annual licenses.

Expires On

The date a machine ID's security protection expires, based on the number of annual licenses it has.

At Limit

If the maximum number of annual licenses available to a group ID are being used, then each licensed machine ID in that group ID displays a Yes in the At Limit column. This alerts the administrator that more annual licenses may be required for that group ID. Kaseya Endpoint Security licenses are allocated to group IDs using System > License Manager.