Next Topic

Previous Topic

Book Contents

Install/Remove: Security

Security > Install/Remove

The Install/Remove page installs or removes security protection for selected machine IDs. The list of machine IDs displayed depends on the Machine ID / Group ID filter and machine groups the administrator is authorized to see using System > Group Access. Installation requires a reboot of the managed machine.

Each installation of security protection on a managed machine uses up one annual Kaseya Endpoint Security license. The number of annual licenses available depends on the total number of annual licenses purchased and allocated to each group ID. Licenses are allocated to group IDs using System > License Manager.

The page provides you with four actions:

  • Install - Install Kaseya Endpoint Security on selected machine IDs.

    Warning: Uninstall all anti-virus/spyware/malware software on the managed machine before installing Kaseya Endpoint Security client software.

  • Remove - Remove Kaseya Endpoint Security on selected machine IDs.

Cancel Pending Operation - Cancel either of the first two actions, if they have not yet been completed.

  • Edit User Prompts - Edit the warning prompt displayed to users, if a warning prompt is displayed. You can also specify the number of minutes the user is allowed to postpone installation.

Options

Click Options to configure the following installation options.

Install Options

  • User Name - If checked, enter a name associated with this install of Kaseya Endpoint Security.
  • Company Name - If checked, enter the name of the company associated with this install of Kaseya Endpoint Security.
  • Target Directory - if checked, enter a target directory. If blank, the default install directory is used.
  • Kill all running applications that prevent installation - If checked, stops all running applications that might prevent successful installation.
  • Reboot the computer after installation if needed
    • If checked, AVG reboots the computer after installation. Kaseya does not control this event. While the endpoint reboots, the Install Status column may display a Verifying Installation message. Once the endpoint checks-in again, the installation completes and the Install Status column displays a green checkmark.
    • If blank, Kaseya controls the reboot. The Install Status column displays a Reboot Required button. The administrator can click the button to reboot the endpoint. Once the endpoint checks-in again, the installation completes and the Install Status column displays a green checkmark.
  • Install AVG Toolbar - If checked, installs the AVG Toolbar to the following:
    • Microsoft Windows 2000
    • Microsoft Windows XP
    • Microsoft Windows Vista (32-bit)
    • Microsoft Internet Explorer (version 6.0 or greater)
    • Mozilla FireFox (version 1.5 or greater)

      Does not install to browsers running on Windows Server O/S.

  • MS Office 2000 - 2007 Add-in - Installs the AVG scanning plugin for Microsoft Office, versions 2000 though 2007.
  • Email Scanner - If checked, installation detects the default email client on a machine and automatically installs the respective email scanning plug-in.
  • Enable end user directory scans - Adds a right-click option to Windows Explorer, enabling the user to scan an individual file or directory immediately.
  • Hide AVG system tray icon - If checked, hides the AVG icon in the system tray.

    Note: AVG changes made by the user locally using the AVG UI are reset each time the machine is restarted and when the profile is re-applied.

  • Link Scanner - Blocks dangerous websites and checks links returned by the most popular search engines. Does not install to browsers running on Windows Server O/S.
    • Surf-Shield - Scans a link displayed in a web page, before you click it.
    • Active Search-Shield - Identifies the safety rating for a search link listed in Google, Yahoo and MSN search lists.
  • Web-Shield - Scans downloaded files and files exchanged using instant messaging.

Script Options

  • Script to run before install. Select a script.
  • Script to run after install. Select a script.

Immediate

Check the Immediate box to begin the install as soon as Install is clicked.

Date/Time

Enter the year, month, day, hour, and minute to schedule this task.

Stagger by

You can distribute the load on your network by staggering this task. If you set this parameter to 5 minutes, then the task on each machine ID is staggered by 5 minutes. For example, machine 1 runs at 10:00, machine 2 runs at 10:05, machine 3 runs at 10:10, ...

Skip if Machine Offline

Check to perform this task only at the scheduled time, within a 15 minute window. If the machine is offline, skip and run the next scheduled period and time. Uncheck to perform this task as soon as the machine connects after the scheduled time.

Applied Licenses

Displays the number of annual Kaseya Endpoint Security licenses applied to machines.

License Pool

Displays the number of additional licenses available: partially-used Kaseya Endpoint Security licenses and never-used Kaseya Endpoint Security licenses. Partially-used license are always consumed first.

Select Profile

Selects the security profile to assign a machine ID when security protection is installed.

Prompt user before install / Force install without warning user

Installation requires a reboot of the managed machine. If Prompt user before install is selected, the user is given the option of postponing the installation for a specified number of minutes. Otherwise Force install without warning user causes the software to be installed at the scheduled time without warning the user.

Note: Click Edit User Prompts to specify the number of minutes the user is allowed to postpone the installation.

Auto Refresh

Selecting this checkbox automatically updates the paging area every five seconds. This checkbox is automatically selected and activated whenever Install is clicked.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Agent has checked in

Agent has checked in and user is logged on. Tool tip lists the logon name.

Agent has not recently checked in

Agent has never checked in

Online but waiting for first audit to complete

The agent is online but remote control is disabled

The agent has been suspended

(Select All Checkbox)

Click this checkbox to select all rows in the paging area. If checked, click this checkbox to unselect all rows in the paging area.

Machine.Group ID

The list of Machine ID.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the administrator is authorized to see using System > Group Access.

Install Status

If checked, Kaseya Endpoint Security client software is installed on the machine ID. If the agent software is earlier than 4.7.1, the message Requires Agent Update displays. If blank, Kaseya Endpoint Security client sofware is not installed on the machine ID.

Install Source

If a file source is defined using Patch Mgmt > File Source, then installs are sourced from this location. Otherwise, installs are sourced from the internet.

If the option Download from Internet if machine is unable to connect to the file server is selected in Patch Management>File Source:

  • During an KES v2.0 endpoint install, if the files source is down or credentials invalid, the installer is pulled down from the Kserver and completes the endpoint install.
  • During an KES v2.0 manual update, if the files source is down or credentials invalid, the update is pulled from the internet.

In both cases above, the View Logs page displays an error message stating why the file source failed and that it is trying to download through the internet.

Installed On

The date Kaseya Endpoint Security client software was installed on the machine ID.

Expires On

The date Kaseya Endpoint Security licensing is scheduled to expire on the machine ID.