Next Topic

Previous Topic

Book Contents

Auto Recovery

Backup > Auto Recovery

The Auto Recovery page restores any volume backup image to the same machine the backup was created on. Auto Recovery requires:

  • The target machine's agent can still communicate with the KServer.
  • Secure Zone be installed on the target machine ID.

Note: Folder backups are restored using Explore Folders. To restore a target machine that cannot communicate with the KServer see CD Recovery or Universal Restore.

Auto Recovery lets you select any volume backup image (full, incremental, or differential) for the selected machine ID to restore without any user interaction at all. The restore may be scheduled to run at any time of day or on a recurring schedule. Set a recurring schedule to auto restore a machine in a public area subject to abuse by random users.

The server and agent configure the hidden Secure Zone partition to automatically restore the selected backup image from the Image Location path. Once configuration completes, the agent reboots the machine without warning. The machine boots into the secure zone partition and automatically restores the selected backup image.

Dynamic Disk Restores

Dynamic storage involves dividing a physical disk into multiple volumes or combining a physical disk with other physical disks to form volumes that are greater in size than any one physical disk. A traditional disk volume is called a "basic" disk volume. BUDR supports the following basic and dynamic backup and restore combinations:

  • backup basic disks
  • backup dynamic disks
  • restore basic volumes to basic disks
  • restore basic volumes to dynamic disks
  • restore dynamic volumes to basic disks
  • restore dynamic volumes to dynamic disks

Note: While Universal Restore supports restoration of dynamic disks to similar hardware, it does not support restoration of dynamics disks to different hardware platforms that require new drivers. To restore to different hardware platforms, you must restore the dynamic disk backup to a basic disk.

Restore Failure

Restores can fail for the following reasons:

  • The Image Location points to a local drive letter - When Windows boots, drive letters are automatically assigned to hard drives starting with C:. With the disk manager, you can reassign these to any other unused drive letter. For example, you may decide to turn your D: drive into G: and set the Image Location path to G:\backups. The recovery boot process will not know about the drive letter mapping and will assign D: to the hard disk. The restore will then fail trying to access G:\backups. You can resolve this problem by setting your image location to D:\backups prior to selecting the restore options. Restore will then successfully access D:\backups.
  • Image stored on a USB drive - Similar to the issue above, when the recovery boot process assigns drive letters, it may assign the USB drive a different drive letter than Windows assigned it. You can resolve this problem by setting your Image Location to the new drive letter prior to selecting the restore options. Restore will then successfully access the USB drive.
  • Image stored on a network drive - If the remote drive, or the machine hosting the drive, is not turned on, or if the username and password have changed, then the recovery boot process will not be able to access the network drive.
  • Operation completed with errors - If you see Operation Completed with errors, the process has been unable to create a log file in the Image Location directory, even though the transfer may still be going. Rebooting at this time will cause the machine to not be bootable, since it is in the middle of restore. If you wait for the restore to finish, then the restore should be successful. See Kaseya KB article 301419.

Schedule

Click Schedule to schedule restore of volume backup images to selected machine IDs using the restore parameters previously selected. Remember, the restore reboots the machine and restores an image without warning the user first.

Date/Time

Enter the year, month, day, hour, and minute to schedule this task.

Cancel

Click Cancel to clear a scheduled restore of selected machine IDs.

Restore Now

Click Restore Now to restore volume backup images to selected machine IDs immediately.

Run recurring every <N> <period>

Check this box to make this task a recurring task. Enter the number of times to run this task each time period.

Stagger by

You can distribute the load on your network by staggering this task. If you set this parameter to 5 minutes, then the task on each machine ID is staggered by 5 minutes. For example, machine 1 runs at 10:00, machine 2 runs at 10:05, machine 3 runs at 10:10, ...

Skip if Machine Offline

Check to perform this task only at the scheduled time, within a 15 minute window. If the machine is offline, skip and run the next scheduled period and time. Uncheck to perform this task as soon as the machine connects after the scheduled time.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Online but waiting for first audit to complete

Agent online

Agent online and user currently logged on. Icon displays a tool tip showing the logon name.

Agent online and user currently logged on, but user not active for 10 minutes

Agent is currently offline

Agent has never checked in

Agent is online but remote control has been disabled

The agent has been suspended

Note: Different icon images display when this add-on module is installed in a 5.x VSA. The Remote Control > Control Machine page displays a legend of the specific icons your VSA system is using.

Machine.Group ID

The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.

Select backup to restore

Select a backup image to restore from the drop-down control listing all available backups for the selected machine ID.

Last Restore

The last time an image was restored to this machine ID.

Next Restore

The next time an image is scheduled to be restored. Overdue date/time stamps display as red text with yellow highlight.

Interval

The interval for the scheduled task to recur.