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Configuring Computer Policies

  1. Click the Directory Services > Domains > Computer / Contact Policies tab.
    • Use this tab to specify which domain machines you want to install a Kaseya agent on.
    • Each OU/container in this tab is identified by its canonical name. A canonical name provides the complete hierarchy of OUs/containers used to locate folders and items—such as computers, contacts or groups—in a domain, similar in format to the full path name of a file in a disk directory.
    • Additional columns show counts for the computers and contacts selected and available in each OU/container.
  2. Select an OU/container that shows a count for one or more computers.

    Note: Sort this tab by clicking the Sort Descending option in the Total Computers column heading. This ensures any OU/containers with computer counts greater than zero are listed first.

  3. Select the Computers Policy button.
    • The dialog box lists all the available computers of the OU/container you can include in selected policies.
    • Entering a checkbox next to a computer in this dialog means you want to install an agent on that domain computer.
      • If the Automatically install Agents when computer is discovered checkbox in the Agent Deployment Policy tab is checked, then agents will be installed automatically to selected computers of this OU/container as soon as the domain computers are rebooted. If this same checkbox is not checked, you must deploy agents manually by selecting the machine ID template account created for a domain computer in the Computers page, then clicking the Deploy Agent button on the same page. The domain computer must still be rebooted to complete the agent installation.
    • Optionally checking the Automatically assign portal access to portal candidates means you also want to designate these computers as portal candidate machines.
    • Optionally checking the Include new Computers checkbox means you want to include new computers added to this OU/container. They will be assigned the same KDS policy you have previously configured for selected computers in this OU/container.
  4. Check one or more computers in the list and click Save.
    • The dialog closes and the count in the Selected Computers column is updated with the number of machines included in the computer policy you just set.
    • The Probe Status displays Word 80% / HTML 100% Activated and the Computers/Contacts Status displays Word 80% / HTML 100% Modified because the policy changes just made have not yet been applied.

    Note: The Apply Changes button should only be clicked when policies for both the Computer / Contact Policies and User Policies tabs are completed. The Apply Changes button applies changes made to both tabs.