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Deactivation / Reactivation

Deactivation

Once activated, a KDS probe can be deactivated. There are two types of deactivation.

  • Deactivation
  • Deactivation and Detaching the Org

Deactivation alone stops the probe from receiving incremental synchronization updates from the domain. If reactivation occurs later, a "changes gap" may exist in the data collected by the probe, requiring the scheduling of a full synchronization to correct.

Deactivation and Detaching the Org

If the wrong organization is associated with the domain, you can deactivate the probe and detach the organization selected for the domain. Deactivating and detaching the organization does not uninstall the probe.

Deactivating and detaching the org clears all records for that domain in the Computers, Contacts and Users and Portal Users pages, because these records are no longer known to be members of the domain by way of the org association. The actual VSA records are not deleted. Detaching the org also does not delete any preview information or policy information obtained by the probe. All of this remains available to the probe even when the probe is not activated and an organization has not yet been selected for the domain.

Reactivation

You can select a different organization for the domain and reactivate the probe. New machine ID accounts will be created for the newly selected organization. If any machine ID accounts exist for the previously selected organization, these can be merged using the Merge Duplicates button on the Computers page.

Note: Activating a probe on a domain computer deactivates any other probe on that same domain, without loss of data.