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Restore

Online Backup > Restore

The Restore page restores selected folders and files from an online backup to a selected machine ID. You can choose to overwrite files or create copies of files with the same name. You can choose to restore the files and folders to their original location or to a new location.

Note: Restores may be Skipped if the connection was down temporarily. Complete with Exceptions can indicate a critical problem with the restore. In both cases, a description of the issue is displayed on the Logs page.

Note: Machines IDs only display on this page if Online Backup has been installed. The list of machine IDs you can select depends on the machine ID / group ID filter.

Restoring an Online Backup

  1. Select a machine ID showing enabled text in the middle pane of the Online Backup > Restore page.
    • The enabled text indicates online backups exist for this machine ID.
    • Machines without backups are shown in gray italics, and cannot be selected.
  2. Use the Select Backup Instance drop-down list to select the date and time of an existing online backup.
  3. Click My Computer to expand the folder tree. The folder tree displays the folders and files that were included in the online backup instance you selected.
  4. Select the folders and files you want to restore.
  5. Optionally check Overwrite existing files.
  6. Choose the Restore To location on the original machine to restore the backup to. Leaving this field blank restores the files to their original location. You can enter in a different path location on the original machine if you like. UNC paths are not supported. Whatever location is specified, you can choose to:
    • Replace file if it exists in the specified location.
    • Rename file if it exists in the specified location.

Restoring to a Different Machine

You can only restore to another machine if the original machine is offline.

  1. Select an offline machine ID showing enabled text in the middle pane of the Online Backup > Restore page.
    • The enabled text indicates online backups exist for this machine ID.
    • Machines without backups are shown in gray italics, and cannot be selected.
    • A list of alternative machines displays in a popup window.
  2. Select an alternate machine.