Types of Billable Items

Five types of items can be billed using the Service Billing module.

• Recurring Services
• Labor
• Parts
• Expenses
• General

The last four types of items—labor, parts, expenses, and general—are used to specify time and materials for a one-time, non-recurring service, or job.

Billable Items vs. Billable Entries

For labor, parts, expenses, and general items, it's helpful to distinguish between billable items and billable entries. A billable item is a one-line description of a product or non-recurring service that can be billed to a customer. Billable entries are the actual amounts submitted for billing for a billable item. Billable entries are child records of billable items. For each billable item, multiple billable entries are allowed for labor and expenses, but not for parts.

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