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Patch Status

Patch > Patch Status

  • This page applies to the following products: On Premises, Kaseya Advanced, Kaseya Essentials, IT Center, IT Workbench
  • Similar information is provided using Info Center > Reports > Patch Management.

The Patch Status page provides a summary view of the patch status for each of your managed machines. You can quickly identify machines that are missing patches or are indicating errors. The total of all missing patches is the sum of the Missing Approved, Missing Denied, and Missing Manual.

Patch Test

Most patch problems are the result of configuration and/or permission issues. The test function exercises the entire patch deployment process without actually installing anything on the target machine or causing a reboot. If a machine ID's operating system does not support patching, the operating system is displayed. Each count in the paging area is hyperlinked. Clicking a count's hyperlink displays a list of all patches that make up that count.

  • The system resets test results every time a machine ID's File Source or Set Credential changes.
  • Test cancels any pending patch installs except Initial Updates.
  • Machines being processed by Initial Update are not tested. The Initial Update status message and date/time is displayed instead of the column totals.

View Definitions

You can filter the display of machine IDs on any agent page using the following options in View Definitions.

  • Machines with Patch Test Result
  • Machines missing greater than or equal to N patches
  • Use Patch Policy

Test

Click Test to verify patches can update selected machine IDs. Does not actually install any patches.

Cancel

Click Cancel to stop the test.

Auto Refresh Table

If checked, the paging area is automatically updated every five seconds. This checkbox is automatically selected and activated whenever Test is clicked.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Check-in status

These icons indicate the agent check-in status of each managed machine. Hovering the cursor over a check-in icon displays the agent quick view window.

Online but waiting for first audit to complete

Agent online

Agent online and user currently logged on.

Agent online and user currently logged on, but user not active for 10 minutes

Agent is currently offline

Agent has never checked in

Agent is online but remote control has been disabled

The agent has been suspended

Machine.Group ID

The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.

Install Patches

The number of patches installed.

Missing Approved

The number of approved patches missing.

Missing Denied

The number of unapproved patches missing.

Missing Manual

The number of approved patches missing that must be installed manually. These patches cannot be processed by Automatic Update, Initial Update, Machine Update, or Patch Update.

Pending Patches

The number of patches scheduled to be installed.

User Not Ready

The number of patches not installed because the patch requires:

  • the user to be logged in, or
  • the user to take action and the user declined or did not respond.

Failed Patches

The number of patches that attempted to install but failed.

Test Results

The status returned after clicking the Test button:

  • Untested
  • Pending
  • Passed
  • Failed