Working Directory

Agent > Working Directory

• This page applies to the following products: On Premises, Kaseya Advanced, Kaseya Essentials, IT Center, IT Workbench

The Working Directory page sets the path to a directory on the managed machine used by the agent to store working files.

Depending on the task at hand, the agent uses several additional files. The server transfers these files to a working directory used by the agent on the managed machine. For selected machine IDs you can change the default working directory from C:\kworking to any other location.

Warning: Do not delete files and folders in the working directory. The agent uses the data stored in the working directory to perform various tasks.

You can approve this directory in security programs, such as virus checkers, to allow operations such as remote control from being blocked.

Note: A working directory can also be maintained using the Agent Settings tab of the Live Connect and Machine Summary pages. A working directory can be written to using a Get Variable command in agent procedures.

Set

Click Set to set selected machine IDs use the working directory previously entered.

Set a path to a directory used by the agent to store working files

Enter the path of the working directory used by the agent on the managed machine.

Set as System Default

Click Set as System Default to set a system-wide default for the agent working directory. This option only displays for master role users.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Check-in status

These icons indicate the agent check-in status of each managed machine. Hovering the cursor over a check-in icon displays the agent quick view window.

Online but waiting for first audit to complete

Agent online

Agent online and user currently logged on.

Agent online and user currently logged on, but user not active for 10 minutes

Agent is currently offline

Agent has never checked in

Agent is online but remote control has been disabled

The agent has been suspended

Machine.Group ID

The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.

Working Path

The path of the working directory assigned to this machine ID. On a Mac OS X system, if the path name contains a space, then it must be preceded with a backslash. For example:  /tmp/name\ with\ three\ spaces

Topic 368: Send Feedback. Download a PDF of this online book from the first topic in the table of contents. Print this topic.