Suspend

Agent > Suspend

• This page applies to the following products: On Premises, Kaseya Advanced, Kaseya Essentials, IT Center, IT Workbench

The Suspend page suspends all agent operations, such as agent procedures, monitoring, and patching, without changing the agent's settings. When suspended, a machine ID displays a suspended icon next to it. While a machine ID account is suspended the managed machine displays a gray agent icon in the system tray.

You can filter the display of machine IDs on any agent page using the Show machines that are suspended/not suspended option in View Definitions.

Suspend

Click Suspend to suspend agent operations on selected machine IDs.

Resume

Click Resume to resume agent operations on selected machine IDs.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Check-in status

These icons indicate the agent check-in status of each managed machine. Hovering the cursor over a check-in icon displays the agent quick view window.

Online but waiting for first audit to complete

Agent online

Agent online and user currently logged on.

Agent online and user currently logged on, but user not active for 10 minutes

Agent is currently offline

Agent has never checked in

Agent is online but remote control has been disabled

The agent has been suspended

Machine.Group ID

The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.

Suspended

Displays Suspended if the machine ID is suspended.

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