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GetNotesList

Returns an array of new ticket notes added since last request. Generates a maximum of 500 records in date order and records the most recent note output. User can just keep executing this method until no records are returned.

  • AddedSince - Including this date in the request overrides the system default "since last read" behavior.

Multiple records of the following fields are returned, if applicable.

TicketID

int

The ticket ID.

Author

string

The author of the note.

DateEntered

dateTime

The date the note was created or last modified.

NoteText

string

The text of the note.

A single record of the following fields is returned.

Method

string

The operation that requested this response.

TransactionID

decimal

The unique message ID for this message.

ErrorMessage

string

If blank, no error was returned.

ErrorLocation

string

If blank, no error was returned.