Rename

Agent > Rename

• This page applies to the following products: On Premises, Kaseya Advanced, Kaseya Essentials, IT Center, IT Workbench

The Rename page renames any existing machine ID account. You can change the machine ID and/or re-assign it to a different group ID.

Agents are identified by a unique GUID number. Renaming the agent only changes the name the agent displays, both on the KServer and in the Set Account... option on the agent menu of the managed machine.

Note: See Agent > Change Group to assign multiple machines to a different group ID.

Procedure

1. Select a machine ID in the paging area.
2. Click one of the following radio buttons:
   • Rename account - Select this option to rename a selected machine ID account.
   • Merge offline account <Offline Machine ID> into <Select Machine ID> Delete <Offline Machine ID> after merge - Use merge to combine log data from two different accounts into the same machine. This could be necessary if an agent was uninstalled and then re-installed with a different account name. Merge combines the accounts as follows:
     • Log data from both accounts are combined.
     • Baseline Audit data from the old offline account replaces any baseline data in the selected account.
     • Alert settings from the selected account are kept.
     • Pending agent procedures from the selected account are kept. Pending agent procedures from the old offline account are discarded.
     • The old account is deleted after the merge.

       Note: Since the machine can only be active on a single account, only offline accounts are provided in the drop-down list to merge with.

3. Optionally enter in a New Name for the machine ID account.
4. Optionally select a different Group ID for the machine ID account.
5. Click the Rename button.

Rename

Click Rename to change the name of a selected machine ID account, using the options previously selected.

New Name

Enter the New Name for the selected machine ID.

Group ID

Select the Group ID to assign to the selected machine ID account. The default leaves the group ID unchanged.

Check-in status

These icons indicate the agent check-in status of each managed machine. Hovering the cursor over a check-in icon displays the agent quick view window.

Online but waiting for first audit to complete

Agent online

Agent online and user currently logged on.

Agent online and user currently logged on, but user not active for 10 minutes

Agent is currently offline

Agent has never checked in

Agent is online but remote control has been disabled

The agent has been suspended

Machine.Group ID

The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes. Click the radio button to the left of the machine account you wish to rename.

New Name at Next Check-in

Lists the new name the account will be renamed to the next time that agent checks in. Only pending renames are displayed here.

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