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Creating a Customer / Work Order Timer Entry

Create a Customer / Work Order timer entry to direct the time entered to Service Billing. Service Billing time entries can be billed to the customer.

  1. Click the add timer icon to add a new timer. Timers are located in the upper right hand corner of the VSA window. The New Timer dialog displays. Enter or select values for the following fields.
  2. Select a unique Timer Color. You can define multiple timers concurrently so it helps to assigned them different colors.
  3. Enter a Label for your timer. The label displays whenever the timer icon is selected and added as a note to any time entry you create from the timer. If blank, the timer is labeled by the work type you select.
  4. If Start of Save is checked, the time starts running as soon as you save this dialog.
  5. Select the Customer / Work Order work type option.
  6. Select a Customer, Work Order and Task Name. The Task Name is the work order item you want to enter entry detail for.
  7. Optionally add a Note.
  8. Optionally check the Show Note on Invoice checkbox.
  9. Classify this entry by Activity Type.
  10. Ensure the Billable checkbox is checked if you want to bill for this activity.
  11. Click Save to close this dialog. The new timer clocks begins recording the time for this activity.
  12. Complete the activity being timed by this timer.
  13. Click the Checkmark icon to display the Apply Time window. You can edit your time entry, including the elapsed time, and either:
    • Apply and Remove - Apply your time entry to your timesheet and remove the timer.
    • Apply and Reset - Apply your time entry to your timesheet and reset the timer to 0.
  14. The entry you created will be eligible for billing once the timesheet is submitted and approved.