Non-Internet Installs

If you start KInstall.exe with no internet access and this is a new install, the following Kinstall Package Import wizard page displays.

You must run KInstall.exe with internet access to create a package of all the downloads you will need, based on your license.

Creating or Updating a Kaseya Server Setup Package

1. Start KInstall.exe on a machine with internet access using the following parameter.

   KInstall.exe /CreatePackage

2. Enter your license code and click the Next button.

   Your license code specifies all the install files you are authorized to download.

   

3. A prompt asks if you would like to download the installer for SQL Express as well.
   • Click Yes if you want KInstall.exe to download SQL Express so that it can be installed later.
   • Click No if you intend on installing, or have already installed, a different SQL Server manually.

   

4. Wait for all install files to be downloaded.
   • A KInstallPackage.zip file will be created for you on the desktop of your internet-access machine. This zip file contains all the files required for your non-internet-access install.
     
5. Copy the KInstallPackage.zip file from the internet-access machine to the non-internet-access machine.
6. Redisplay the KInstall Package Import wizard page on the non-internet-access machine, if it is not already displayed.
   • If you canceled the install on the non-internet machine, just run KInstall.exe again and it will display this same page again.
   • You can prevent the delay taken to test for internet access by running KInstall.exe with a /nointernetaccess parameter.
   • The first option displayed is either New or Update, depending on whether you have installed a package before.
7. If New is the first option, click the browse [...] button to locate the KInstallPackage.zip you copied from the internet-access machine.

   

8. If Update is the first option, a KInstallPackage.zip has already been installed at least once. Select one of two options.
   • Update - You have downloaded a new KInstallPackage.zip. Click the browse [...] button to locate the KInstallPackage.zip you copied from the internet-access machine.
   • Use existing KinstallPackage import - You have decided to use the KInstallPackage.zip you already installed.

     

9. Click the Next button.
   • The KinstallPackage.zip file is moved to a new, permanent location on the non-internet-access machine and the install files are extracted.
   • Internet access is not required for the rest of install. You have all the files you need!
10. Continue with 7. Provide SQL Server Credentials in Installation Step by Step.
11. After the Installation Step by Step is complete, you must Manually Download and Apply Kaseya Hotfixes.