Two logs are maintained by Mobile Device Management
Application Log - The Application Logs page displays a log entry of every VSA user action performed in the Mobile Device Management module. System events triggered by the Mobile Device Management module itself are not included.
Device Log - The device log is for Kaseya support purposes only. The device log shows the actual messages sent back and forth between the VSA and a selected device. Since service providers do not require this information, device logs do not display for a selected device unless the Request Log button is clicked on the Device Summary page. Device log entries then display in the Logs tab. Clicking the View Log Detail button for a selected log entry displays the text of the message.
Note: Mobile-device based events and logs do not display anywhere else in the VSA.
