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Account Mapping

The Account Mapping page maps Service Billing records to similar records in the external accounting system.

Note: See Integrating QuickBooks.

Default Billing Codes tab

Accounting packages classify billing items by product and service codes. In Service Billing these are called external account codes. You can assign a default External Account Code for each billing type: labor, part, expense and recurring service.

Accounting packages also classify billing items using a second, completely independent, set of codes called class names. In Service Billing these are called external class names. You can assign a default External Class Name for each billing type: labor, part, expense and recurring service.

Recommended Account Mapping Configuration

  1. Ensure Use Classes and Allow Overrides are checked on the Service Billing > Configuration page. If Use Classes is not checked on the Configuration page, then only external account codes can be overridden.
  2. Map external account codes and external class names using the Service Billing Account Mapping page. These serve as module default mappings.
  3. Optionally configure customer-specific default mappings using the Customer > Edit or New > Accounting Overrides tab.
  4. Optionally override the default mappings for a specific labor, part, expense or recurring service item or fee prior to billing.

Actions

Terms tab

Use the Terms tab to map terms defined in Service Billing to terms defined in the external accounting system. Terms are the payment terms agreed to by the customer for payment of billable entries. Service Billing terms are defined using the Lists page and assigned to a customer using the Customer > General tab. Built-in payment terms include:

Actions