Get Service Desk Ticket Categories

Returns an array of ticket categories for a specified service desk.

GET /automation/servicedesks/{serviceDeskId}/categories

• Accepts filter and sort expressions.

Headers

• Authorization: Bearer {hash string returned from Auth}

Model Schema

Sample Response Model

{

  "TotalRecords": 4,

  "Result": [

    {

      "CategoryId": "26466927340076109699854277",

      "IsDefault": true,

      "CategoryName": "Feature Request",

      "Description": null,

      "ParentCategoryId": null,

      "Attributes": null

    },

    {

      "CategoryId": "63155751930006718638328486",

      "IsDefault": true,

      "CategoryName": "Question",

      "Description": null,

      "ParentCategoryId": null,

      "Attributes": null

    },

    {

      "CategoryId": "77280764300051675159894603",

      "IsDefault": true,

      "CategoryName": "Defect Report",

      "Description": null,

      "ParentCategoryId": null,

      "Attributes": null

    },

    {

      "CategoryId": "82249370620001458528679834",

      "IsDefault": true,

      "CategoryName": "Request for Information",

      "Description": null,

      "ParentCategoryId": null,

      "Attributes": null

    }

  ],

  "ResponseCode": 0,

  "Status": "OK",

  "Error": "None"

}