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Returns an array of notes for a specified service desk ticket.
GET /automation/servicedesktickets/{ticketId}/notes
Headers
Model Schema
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Sample Response Model
{
"TotalRecords": 4,
"Result": [
{
"NoteId": "281365297027568",
"Hidden": true,
"SystemFlag": false,
"Text": "Auto Generated Note:<br/>\r\nTicket Changed<br/> 'invoicenum' assigned '12345'<br/>",
"Timestamp": "2016-12-16T04:46:06",
"User": "kadmin",
"Attributes": null
},
{
"NoteId": "493734758530623",
"Hidden": true,
"SystemFlag": false,
"Text": "Auto Generated Note:<br/>\r\nTicket Added<br/>",
"Timestamp": "2016-12-15T08:34:05",
"User": "kadmin",
"Attributes": null
},
{
"NoteId": "680702371280967",
"Hidden": true,
"SystemFlag": false,
"Text": "Auto Generated Note:<br/>\r\nTicket Changed<br/> 'invoicenum' was '12345' now '98765'<br/>",
"Timestamp": "2016-12-16T04:49:16",
"User": "kadmin",
"Attributes": null
},
{
"NoteId": "772906363510017",
"Hidden": true,
"SystemFlag": false,
"Text": "Auto Generated Note:<br/>\r\nTicket Changed<br/> 'invoicenum' was '98765' now '11111'<br/>",
"Timestamp": "2016-12-16T04:58:35.613",
"User": "kadmin",
"Attributes": null
}
],
"ResponseCode": 0,
"Status": "OK",
"Error": "None"
}