Assigning Time Schedules to Actions

You can specify that a particular action only runs during specific time of day or day of week by creating schedules and assign them to actions. These schedules are similar to the ones that can be applied to tests as described in Custom Schedules. This feature allows you to have different escalation paths during the normal hours vs. the evenings and holidays as an example.

Creating a Schedule

1. Select Administration > Other > Custom Schedules.
2. On the Manage Schedules page, click Create a schedule.
3. On the Create Schedule page, enter a Schedule Name and, optionally, a Schedule Description. Then select the hours of the day on those days of the week on which you want this schedule to run. You can select or clear an entire row or column at a time by clicking the row or column header. Selecting the check box for an hour means all minutes in that hour, e.g. 5:00 to 5:59.
4. Click Create Schedule.

   These schedules are displayed in the user's configured timezone (set in Administration > Preferences).

   After you create a schedule, you can select it from the drop down list for each sub-action on the Create Action Profile page.