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There are many types of built-in notification and action mechanisms in Traverse.
This is the simplest notification. It sends an email to the specified email address using the mail gateways specified by the Traverse administrator.
Email options include both:
user@your.domain. You can enter multiple message recipients separated by commas (for example, jdoe@acme.com,fcheng@acme.com).user@your.domain. You can enter multiple message recipients separated by commas (for example, jdoe@acme.com,fcheng@acme.com).The maximum length for the message recipient (for each action item) is 255 characters, so if you are going to be sending email to a large number of recipients, it may be easier to set up an email alias on your mail server and use the new alias as the target recipient for the action profile.
The notification content can be customized on a global basis by the Traverse administrator.
Alphanumeric Paging
Note: Alphanumeric paging actions are not supported in Traverse Cloud.
SMS or Cell Phone Messaging
Note: SMS or Cell Phone Messaging actions will be supported in a later release of Traverse Cloud.
Other CRM Ticketing Systems
You can directly open a trouble ticket in commercial ticketing systems such as ServiceNow, Remedy, ConnectWise, Microsoft CRM or RT using the appropriate CRM connector module. See the for more information.
Note: This feature might require purchasing a license from Traverse.
Sending SNMP traps
You can send an SNMP trap to another SNMP trap handler if desired. Traverse currently sends an SNMP v1 trap to the specified destination.
Executing External Scripts
The plug-in architecture of Traverse allows you to create any number of additional "plugins" that will be displayed in the drop down list. For details on how to create Plug-in Actions, see the .