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Setting Default Thresholds and Linking Default Action Profiles

Default thresholds define WARNING and CRITICAL status for end user tests. Warning thresholds are usually selected to provide early warning of potential problems or to identify trends that approach critical status. Critical thresholds are usually set at levels that warn of impending SLA violations or device failures. If they wish, administrators can use the Default Action Thresholds and Actions page to modify the default Traverse thresholds used to trigger an action profile for a combination of user-class and test types.

Note: In general, default threshold settings are established when a user-class is created and should not be changed.

Note: Default Action Thresholds and Actions settings apply only to new tests. Existing tests are not affected by user-class default thresholds. Use the BVE API to make changes to existing tests.

Configuring Default Thresholds/Action Profiles for a User-Class

  1. Navigate to Administration > User Class.
  2. On the Manage User Classes page, find the user-class for which you want to set defaults and click Default Thresholds and Actions.
  3. On the Update User Class Default Thresholds page, select a test from the Test Category drop-down menu.
  4. Select the tests you want to update from the Available Test Category list and click the right arrow >> button to move them to the Selected Test Category list.
  5. When the tests display, specify the criteria for each available test. See the field descriptions below.
  6. Click Update Thresholds and Actions.

Field

Description

Delete Settings

Select this check box to delete the test parameters for all listed tests.

You can also select the check box associated to individual tests to delete parameters for that test.

Discover Test

Select this check box to discover all tests for all all listed categories.

You can also select the check box associated to individual tests to discover that test.

Clear the check box to prevent discovery of the test.

Warning Threshold

The test result that causes the test's status to change to WARNING.

Critical Threshold

The test result that causes the test's status to change to CRITICAL.

Severity Behavior with Value

Specify the relationship between test value and severity. Options include:

  • Ascends: As the value of the test result rises, severity rises.
  • Descends: As the value of the test result rises, severity falls.
  • Auto: If you select this option, Traverse sets this option based on the Warning and Critical thresholds for this test. If the Critical threshold is higher, as test value rises, severity ascends. If the Warning threshold is higher, as test value rises, severity descends.
  • Bidirectional: You can set a "range" of numbers for each threshold and if the value crosses either of these two boundaries of the range, it will set the severity to Warning or Critical
  • Discrete: You can set fixed integers or ranges of numbers using the syntax: 1,3,5,10-25

User Class Action

The default action [rofile that is applied to tests of this type that are created by end users from this user class. These actions profiles are for notification of end users (not administrators) and always email the recipient specified for the department of the end user who creates the test.