The Remote Drive Mount page mounts the drives of a powered down vPro machine on your local machine. This enables you to access the drives, even if the machine is unable to boot the operating system or run effectively. For example viruses or malware may prevent you from running the OS. You may be able to disinfect the drives without running the target machine's OS.
Note: You must download and install the Kaseya Remote Drive Mount utility first. This is a separate application installed on your local machine. When you click the Remote Drive Mount button this utility is launched and a connection dialog window displays to help you initiate the remote drive mount session. This is the only way to start the utility. The utility will continue to run on your local machine even if you log out of the VSA. Once a remote drive mount session starts, if you close the dialog the utility will attempt to disconnect the remote drive mount session, then close. If you reboot your local machine, the drives are not remounted.
Requirements
An agent installed on the target vPro machine.
If the target vPro machine uses Client Control Mode, a consent code is required. The consent code can only be read locally from the screen of the target vPro machine. Not required for vPro machines using Admin Control Mode. The Control Mode column identifies how the target vPro machine is configured. See Client Control Mode in Detect and Activate.
A vPro Proxy installed on the same target network, to issue commands to the target machine.
An Ethernet wired network connection on the target vPro machine. Wireless connections are not supported.
Actions
Remote Drive Mount - Click to initiate the remote drive mount session. A dialog displays the status of the session.
Send Code - Displays only if the target vPro machine uses Client Control Mode and requires a consent code. The consent code can only be read locally from the screen of the target vPro machine.
Only one connection at a time is supported for each machine. If a connection already exists, a message displays. You can cancel a proxied KVM/RDM session using the Cancel Sessions column on the vPro Proxy page.
The target machine takes some time to reboot and mount the remote drives.
Once the drives are mounted on your local computer, the dialog lists the drive letters you can use to access each drive's folders and files.
Disconnect - Click to unmount the remote drives from your local machine.
