Suggested Kaseya Server Configuration for Managing up to 20,000 Machines

There are various options to scale Kaseya to 20,000 Machines. It is possible to run the application servers under a virtualization product. We recommend using VmWare ESX 4.x or above for the application server. These versions allow you to exceed 4 cores if necessary on the VM’s and can provide a level of redundancy with V-Motion in an ESX Cluster. We only support configurations that allocate the correct reservations of Memory and CPU on the application VM’s.

Database utilization with these agent counts will vary dramatically depending on the number and frequency of audits, patch scans, agent scripts and the various add-on’s like KES or Service Desk. We encourage you to monitor your Memory, CPU and IO usage to insure optimal performance of your environment. We do not recommend a SQL Server as a VM running 20,000 agents or more.

Database Server

• Dual Intel Xeon X5650 2.66GHz 6 Core with Hyper-threading (Total of 24 cores @ 2.66GHz)
• 42 GB RAM Minimum ⁽²⁾
• Database RAID: 12x73Gig 15k SAS (hardware RAID 10)
• The Kaseya database with 20,000 machines can generate approximately 1000 IOPS during busy times. Please configure your storage solution to support this load appropriately. Typically, a SAS 15K Drive can manage 150-300 IOPS, however, we recommend a SAN for this sized solution.
• Insure that tempdb is not located on low performing volumes this database can generate high IO’s during audits and patch scans. The IOPS above include tempdb in the calculation.
• OS RAID: 2x146 Gig 15k SAS (hardware RAID 1)
• Microsoft Windows Server 2008, 2008 R2 or 2012, 2012 R2 EE 64 Bit
• Microsoft SQL Server 2008 or 2012 Standard Edition 64 Bit or higher, with latest service pack ⁽³⁾
• Microsoft SQL Reporting Services 
• 1Gbit or faster Interface to database server. You must separate database traffic on a separate network

  1Gbit or faster NIC for management and backups.

• If you are going to setup SQL Server in a cluster, please read Microsoft’s documentation on the limitation of reporting services in a cluster and contact Kaseya sales for more information.

Application Server

• Intel Xeon E5520 2.26GHz Quad Core with Hyper-threading (Total of 8 cores @ 2.26 GHz)

  or

• Dual Intel Xeon 5405 2.0Ghz Quad Core (Total of 8 cores @ 2.00 GHz)
• 18 GB RAM ⁽²⁾
• OS: 4x146Gig 15k SAS (hardware RAID 10)
• Microsoft Windows Server 2008, 2008 R2 or 2012, 2012 R2 Standard or EE 64 Bit
• 1 Gbit or faster connection between the Kaseya Server and SQL Server Instance
• 1 Gbit Network Interface Card for Backup
• External Web connection able to support an average of 9.5 Mbits/sec